DEV TEXTILES
Half a Century of Luxury • Estd. 1966Privacy Policy
Effective Date: May 29, 2026
“For over 50 years, from our historic roots in Katra Neel, Chandni Chowk, we have been committed to safeguarding not only the heritage of Indian textiles but also the privacy and trust of our clientele and global distributors.”
Introduction
Welcome to Dev Textiles. This Privacy Policy outlines how Dev Textiles ("we," "our," or "us") collects, uses, protects, and handles your Personal Data when you visit our website, utilize our Direct-to-Consumer (D2C) luxury storefront, or access our Secure B2B Wholesale Portal.
The Data We Collect About You
To provide a seamless, high-end shopping and distribution experience, we may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
Identity Data
Includes first name, last name, username, title, and for our wholesale partners, B2B Distributor IDs and business registration details (e.g., GST numbers).
Contact Data
Includes billing address, delivery address, email address, and mobile phone numbers (utilized for shipping updates and secure OTP logins).
Financial Data
Includes payment card details and bank account information. All digital transactions are securely processed through encrypted third-party payment gateways via our Shopify headless architecture; we do not store full credit card numbers on our servers.
Transaction Data
Includes details about payments to and from you, order history, and bulk quantity purchases.
Technical & Usage Data
Includes internet protocol (IP) address, browser type and version, time zone setting, operating system, and information about how you use our website, AI visualization tools, and product filtering features.
B2B Security Data
For authorized distributors using our Secure Wholesale Portal, we track login sessions and dynamically associate your Distributor ID with catalog image watermarks to protect intellectual property and prevent design leakage.
How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms, creating an account, applying for a B2B wholesale tier, or corresponding with us by post, phone, email, or live video consultation.
- Automated Technologies: As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies, server logs, and similar technologies.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
To Process and Deliver Your Order: Managing payments, arranging global shipping, and providing live updates on order status.
To Manage Your Account & Security: Authenticating logins via One-Time Passwords (OTP) for the B2B Wholesale Dashboard and safeguarding our proprietary catalog designs.
To Power Interactive Features: Processing user inputs for the 'Visualize Stitched Look' AI module to generate accurate garment renderings.
To Improve Our Services: Utilizing data analytics to improve our website, product offerings, marketing, customer relationships, and editorial experiences.
To Communicate with You: Sending you necessary administrative notices, bespoke tailoring confirmations, or (with your consent) exclusive collections and brand updates.
Disclosures of Your Personal Data
We do not sell your personal data. We may share your personal data with trusted third parties exclusively for the purposes set out in this policy:
- Technology Providers: Cloud hosting and e-commerce infrastructure providers (e.g., Vercel, Shopify) that power our dual-state storefront and secure B2B portals.
- Logistics Partners: Global shipping and courier networks required to deliver unstitched fabrics and bridal couture to your location.
- Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Data Security
We have put in place stringent, enterprise-grade security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
OTP-Locked Sessions
Secure B2B wholesale access protected by one-time dynamic passwords.
SSL/TLS Encryption
All communications encrypted in transit using industry-standard protocols.
Restricted Access
Access limited strictly to staff and partners with a verified business need-to-know.
Your Legal Rights
Depending on your jurisdiction, you have specific rights regarding your personal data, including the right to request access, request correction, request erasure, object to processing, or request restriction of processing. To exercise any of these rights, please contact our support team.
Contact Us
For any questions regarding this Privacy Policy, our data practices, or to manage your B2B wholesale account credentials, please contact us at:
Dev Textiles
Katra Neel Showroom
439, Manohar Market, Mehendi Wali Gali,
Katra Neel, Chandni Chowk,
New Delhi, Delhi 110006